Operations Philosophy
At P&P Hotels, we take pride in our hands-on hotel management approach and believe in the fundamentals of daily operations. This philosophy empowers each of our properties with ongoing support from our corporate office and regional offices. Both corporate and hotel team members at P&P have a respect for and an intimate knowledge of each property, the local community it serves and the individual expectations of each hotel’s clientele and associates.
With our “It’s My Pleasure” philosophy and proactive customer service standards, P&P Hotels recognizes that superior guest service is the key to profitability and long-lasting success.
Operations Objectives
- Oversee the daily operations of our hotel portfolio.
- Provide corporate support to general managers, sales and marketing staff, and team associates in achieving the objectives of their respective day-to-day operations.
- Focus on results through careful budgeting and market analysis.
- Initiate corporate property and procedure inspections and audit results to keep properties focused on operational goals.
- Conduct regular manager meetings to keep all team members up to date.
- Provide extensive training and tools to further our associates’ career path.
- Develop and initiate ‘yield management’ strategies in conjunction with property sales and marketing efforts.
- Install sound, ethical accounting practices at all hotels.
- Achieve superior guest service scores with the franchise community.
- Maintain a reputation as one of the most respected Management/Development Companies in the nation.
- Develop ongoing and flexible action plans for continued success.
A Sampling Of Our Hotels
Holiday Inn Express Bryan
13399 State Highway 15,Holiday City, OH 43543, US
Phone: +1 419-485-0008
Comfort Suites
2633 W. Marquette Woods Road,Stevensville, MI, 49127, US
Phone: (269) 428-4888
Comfort Suites South
7644 Caterpillar Court,Grand Rapids, MI, 49548, US
Phone: (616) 301-2255
Quality INN & Suites
2850 Medina Road, Medina,OH, 44256, US
Phone: (330) 723-4994
Comfort Inn
251 West State Road 120,Fremont, IN, 46737, US
Phone: (520) 257-3845
Ramada Indianapolis Airport
5601 Fortune Circle West Indianapolis,Indiana 46241
Phone: +1-317-643-5699